FAQ

What kind of visa do I need for holidays in Cuba?
All British nationals require a Tourist Card valid for one trip of up to 30 days which must be obtained before departure from the UK.

Where can I obtain a Tourist Card?
It can be obtained from the Cuban Consulate in London or from your Tour Operator.

– Tourist Card costs £15.00 per person if applying to the Cuban Consulate. (There is an extra charge if applying by post)

Where can I obtain more information about how to apply for the Tourist Card?
You can contact the Cuban Embassy in London.

Can I take photos anywhere?
You can take pictures or film in Cuba unless there is a written prohibition like in Museums and Military Areas.

Which items are allowed to take into Cuba?
Any items used for personal holidays are permitted in the country.
Please refer to the following website for more information www.aduana.co.cu

Can I get a taxi from Havana Airport?
Yes, there are taxis outside Havana Airport and in major international airports throughout the country.

Are there ATM machines in Cuba?
There are ATM machines in Havana and the main cities.

Can I use credit cards in Cuba?
Debit cards are NOT ACCEPTED in Cuba. Only Visa and Master credit cards not issued by US Banks are accepted.

Where can I book the Tropicana Show in advance?
Tropicana Show can be booked in any Travel Agency in Cuba, direct with your hotel, or purchasing the tickets at the place. It is advisable, however, to book in advance.

Please refer to the following website for more information www.cabaret-tropicana.com

Where can I find information about cruises to Cuba?
Cruises to Cuba:

Fred.Olsen Cruise
SAGA Cruise
Tropicana Cruises

Where can I find information about Turistical Medical Services in Cuba?
Please refer to the following website for information www.servimedcuba.com

Getting around
Cuba has excellent taxi services as well as car, van, and motorcycle rentals. Tour buses in Havana and Varadero cover the major sites of interest. Economy travel on buses among major centers around the country is also available through Viazul. For information and schedules, visit www.viazul.com

Clothing
Cuba is a warm, tropical island, so cotton and other light fabrics are ideal for outdoor activities. Keep in mind, however, that resorts, restaurants, tour buses, and other public areas are generally air-conditioned. During wintertime, which is slightly cooler, we recommend bringing a light overcoat. For the rainy season (May to October), rain gear or an umbrella will come in handy.

Casual is the order of the day in Cuba. However, visitors who enjoy elegant dining, theatre, and other sophisticated entertainment tend to dress more formally for those occasions.

Tipping
Service charge and room tax are included in the price however, tipping is usual in Cuba.

Money
All the goods and services in Cuba are priced in Cuban Convertible pesos only, (including transportation and the departure tax from Cuba are priced and payable in CUCs).
Money can be exchanged at the official bureau of Change CADECAS, in airports and main cities, also in banks and hotels.
For information on the exchange rate, please visit the following website: Banco Metropolitanoto